Here you find our most commonly asked questions

Click on the topic to read more. Please contact us if there’s anything else you are wondering about!

Website Questions

What are the shipping costs and options?

All US and international orders are shipped from our distribution center in North Carolina.

United States

Shipping on orders $180 and over is free in the continental United States. The free shipping services is with USPS Priority Mail service. Other (paid) options may be presented to you during checkout. Typically the additional service options are for receiving your oder faster than what USPS provides.

International (outside US)

Shipping on international orders is heavily discounted. The options available vary and are subject to change. Typically UPS Global Expeditated is available (at discounted rates). Other options may be made available from time to time. You will see your shipping options and costs on the Checkout page

What does back-ordering mean?

Occassionally we are temporarily out of stock of certain items. If we have new stock on the way or about to be added in the next week or so, we may make that product available for order as a “back order”. When placing a back-order the payment will be finalised once we release it from back-order and process your order for shipping.

Being a small family business we don’t carry large amounts of stock on certain items. The stock we have on hand can sell out fast. We encourage you to place a back-order if you want an item that is available that way. This will ensure you get your order before other customers place new orders on the new stock (once it is available). Essentially, all back-orders end up at the front of the order processing queue.

Alternatively, add your email address to the Waitlist, and you will be notified as soonn as new stock is available.

What is the back-in-stock wait-list?

If an item is out of stock you have the option to add your email address to a waitlist. You will receive an email as soon as new stock is added.

Please note, we do not use these email addresses for any other purpose. In fact, we don’t even both to look at those addresses, as the wait-list system is fully automated. Once your stock update has been sent to you, your email address is removed from the wait-list and will not be emailed again for that purpose. Of course, if you provide your email to us by other means (by joining our subscriber list, or placing and order, etc.) you will continue to receive whatever emails you receive through those channels.

What is your returns policy?

Your total satisfaction is our priority. We offer a 100% satisfaction guarantee. Please refer to our Returns Policy for full details.

Product Questions (BIOFILAM)

Why bulk powder?

The common and most available way to use BIOFILAM is in capsules. When I first started working with this product back in 2004, it was explained to me that originally the product was taken as a powder, mixed into a glass of water. I was also told that it only started being encapsulated in order to meet the needs of the North American market. The distributors found that the average American was not accustomed to the taste of whole foods, especially sea vegetables like kelp. As it is also my preference to use such products in an un-encapsulated form, where possible, I went with using the powder. In my naturopathic practice in New Zealand I would supply the powder, and that’s what I’ve continued to do for friends and clients in the United States, Canada, Europe, and elsewhere.

There are a number of advantages to using Biofilam in a powder form:

DOSE: It is easier to take a sizable dose, like 5 grams for instance. That would be 10 capsules, which is a lot of capsule swallowing. But as a powder you just measure out approximately 1 teaspoon.

HYDRATION: Biofilam requires a lot of water to hydrate it. When you use this product you will notice if you leave it in the class after mixing (1 teaspoon), after a minute or two the glass liquid will be so thick you’ll have to spoon it out and eat it as a semi-solid. I believe it is best if the product is hydrated, to some extent, before it enters the body.

PRICE: It is much cheaper to buy Biofilam in a bulk powder form from Inspired Nutritionals than it is to buy capsules. 1 kilogram (2.2 lb) of powder is the equivalent of 2000 capsules. The normal retail price is around US$32 per bottle of 90 capsules. That comes to $711 for 1 kilogram. It is also possible to buy 12 bottles at a time, at around US$24 a bottle, which comes to US$533 per kilogram. Buying it as a bulk powder provides a saving of at around 40 to 50% (depending how many bottles of capsules you buy at a time). That’s $213 to $390 in savings.

CONVENIENCE: One kilogram of the powder happens to be about the right amount to have a little over 5 grams per day, for 6 months. In my naturopathic practice, I suggest my clients use Biofilam daily for 4 to 6 months, and that they continue to use it on a daily basis as a general health supplement (for iodine, minerals, trace elements, and detoxification).

VEGETARIAN / RAW: Most BIOFILAM in capsules are made from animal derive gelatin. If you adhere to a vegetarian / vegan diet then it will not suit you to use BIOFILAM in capsules. Also, if you are on a raw food diet, the capsules do not classify as “raw” so this will not suit you either.

How much should I eat per day?

Suggested dose (when using bulk powder from Inspired Nutritionals):


For general health maintenance: 1/2 teaspoon (about 3 grams) per day.
For heavy metal chelation: 1 teaspoon (about 6 grams) per day for at least four months.
For cancer: as directed by your physician (usually 3 to 6 grams per day in divided doses).


For general health maintenance: 1 – 2 grams per day

Can I mix it with something other than water?

Yes, you can for example blend it with juice, freshly squeezed lemon, or mix it in your smoothie. For people who find the taste of BIOFILAM challenging, mixing it into a smoothie is a great way to mask the taste.

How do I mix it?

Put the intended amount (such as 1/2 to 1 teaspoon) of BIOFILAM in a standard 8 oz/250 ml glass with a little bit of water while stirring to avoid lumps. Then, whilst continuing to stir, fill up the glass with water to preferred consistency. Drink it shortly after mixing it otherwise it will become very thick. Drink another glass of water to help your system make best use of the BIOFILAM. We recommend using non-chlorinated and non-fluoridated water.

I am unsure I like the taste, is there an option?

It is true that for some people the taste and/or texture of BIOFILAM (mixed in water) will be unpalatable. I have come across just three people who found they simply couldn’t eat it this way, and who had to revert to using it in capsules. What they did was buy empty #00 capsules, and fill the capsules themselves. Everyone else I have supplied bulk BIOFILAM powder to found it quite okay to drink.

Personally, I enjoy it. But then I happen to love sea vegetables and I include a lot of them in my diet. I realise many people may have never eaten a sea vegetable (commonly referred to as “seaweeds”) in their life, or have perhaps only had nori which is wrapped around sushi nori rolls. Therefore, if you are not certain you’ll be happy with the powder, it is important you first determine whether you can pallet it. 

What is the difference between BIOFILAM and MODIFILAN?

Please visit this page for more information: Modifilan

Can I eat BIOFILAM while I am on medication?

Please consult your physician or health practitioner.

Can I eat BIOFILAM while I am pregnant?

We know of no common contraindications, except in some rare cases of improper iodine assimilation. It’s also important to note that it’s important to have sufficient selenium in your diet for propery iodine metabolism. This is typically in the range of 150 to 300 micrograms per day.

Having said that, please note the prevailing western medical belief is that pregnant woman (and in fact all human beings) should avoid ingesting foods with higher than usual levels of iodine. Obviously that’s in contradiction to the fact the average person in Japan ingests significantly more iodine in their diet than what the western medical establishment believes is “safe”. In Japan it is common to eat significant amounts of Kombu (the sea vegetable BIOFILAM is made from) every day. 

I (Jonathan) don’t personally agree with the belief higher than RDA levels of iodine ingestion are toxic for the vast majority of people, under the right circumstances. It is well known that low maternal iodine levels can have a detrimental effect on fetal development, and may reduce the IQ of the child. [1]Association of Maternal Iodine Status With Child IQ[2]Higher iodine intake in the mother during pregnancy is associated with higher child IQ

Obviously, this is a delicate and important matter so we always suggest consulting with your health care practitioner if you are not 100% certain of the most accurate answer to this question in relation to you and your body.

What about the high iodine content?

Biofilam consists of organic iodine that feeds the thyroid gland, promoting normal metabolism and glandular function.

We highly recommend researching the studies, work and literature of Dr. Brownstein, Dr. Guy Abraham, M.D., and other practitioners of “high dose iodine therapy”. Here are some useful references: [3]Iodine: The Revival of a Mineral[4]The Safe and Effective Implementation of Orthoiodosupplementation In Medical Practice[5]The Historical Background of the Iodine Project

The question of iodine and human health is a highly contentious and debatable one. Most western medical doctors are trained that iodine is harmful when ingested in quantities significantly in excess of the RDA (recommended daily allowance), which is currently 150 μg/day (micrograms/day), or some doctors believe it is likely okay up to the Tolerable Upper Intake Level (UL), which in many western countries is 1,100 μg/day (1.1 mg/day) for adults.

This, of course, is contradicted by the fact the average person in Japan ingests around 10 times the western RDA — around 1.2mg / day[6]The average of dietary iodine intake due to the ingestion of seaweeds is 1.2 mg/day in Japan[7]Assessment of Japanese iodine intake based on seaweed consumption in Japan: A literature-based analysis. In Japan the safe upper limit is believed to be 3 mg/day (3000 μg/day), as  set by the Ministry of Health, Labor and Welfare in Japan.

It is important to note that the body needs adequate selenium in the diet to safely motabalise dietary iodine. The recommend levels of dietary selenium range from around 150 to 300 μg/day.

If you are unsure about ingesting a dietary supplement (such as BIOFILAM) that contains iodine, I suggest you consult with your health practitioner.

Be aware that most Western doctors are likely to tell you it’s not safe to use BIOFILAM or to eat much in the way of kelp and other brown seaweeds. My personal opinion (based on expeirence and research into the available literature) is that this belief is not accurate, under most circumstances. But that’s only my opinion. I am not providing any advice on what constitues a healthy iodine intake. My opinion is being shared for educational purposes only.

How is this product different from the kelp I buy in my healthfood shop?

BIOFILAM is not just another dry seaweed product. It is not simply “kelp powder” like you get at the health food store. It is a cold-processed concentrate of the best part of the kelp plant. BIOFILAM is a highly concentrated product. FORTY FIVE pounds of raw seaweed is needed to make ONE pound of BIOFILAM. What’s more, only the alginate, nutrient, and fucoidan rich inner gel from inside the giant kelp is included in the product. It is free of the hard-to-digest and touch cellulose fibres from the kelp skin. Read more here and here.

How do I store it?

BIOFILAM is best stored in a glass jar in room temperature for everyday use. If you need to store it for a longer time without opening it, it’s best to be kept in the freezer.

Is this beneficial for hypothyrioidism or hyperthyroidism?

BIOFILAM is can be beneficial in both cases. Please refer to the question above, related to iodine.

If you are uncertain about ingesting a high-iodine food in relation to your hypo- or hype-rthyroid condition, and you don’t feel comfortable doing the necessary research yourself, I suggest you consult with your health practitioner.

Is this a medication?

No, it’s a whole food. BIOFILAM is a concentrated kelp extract. A 5 gram / teasspoon of BIOFILAM power teaspoon is equivalent of eating 225 gram (almost a 1/4 kg) of raw seaweed.

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